FAQ

When will my coffee ship?

Because our goal is to provide the freshest coffee possible, every pound of coffee is roasted to order.  Please allow 3-5 days for normal delivery.  During sales and promotion please allow 6-8 days.

How long will my coffee be fresh?

Once opened, ground coffee in a pantry or freezer could last between 3 to 5 months. Coffee beans in a pantry could last for 6 months, in a freezer it could last up to 2 years.

 Where did my coffee come from?

Fortika’s partnership with the Alex’s Story foundation compels the company to purchase coffee beans from countries where a direct involvement occurs in local pediatric cancer centers.

 How will my purchase help with the fight against cancer?

With funds donated from Fortika Coffee Company to the Alex’s Story Foundation your purchase will:

- Donate financially to entities involved directly with Pediatric Cancer Research.

- Provide financial relief to families in the U.S. and internationally, that are confronting the repercussions of pediatric cancer.

- Assist Cancer Centers locally and internationally to help provide for special needs for cancer patients and their families.

- Financially assist organizations that are focused in aiding children and teenagers locally, as well as internationally.

 How can I help more?

For more information on how to help in a greater way, visit the Alex’s Story Foundation at www.alexstoryfoundation.org